In case of a consumer dispute, the consumer may resort to the European Online Dispute Resolution Platform, available at https://consumer-redress.ec.europa.eu/index_pt or to the following alternative dispute resolution entities:

CNIACC - National Consumer Information and Arbitration Centre

Tel.: +351 213 847 484

E-mail: cniacc@unl.pt

For more information, please consult the Consumer Portal at https://www.consumidor.gov.pt/